Send us a Message

Contact Information

Email Support

For tournament inquiries and support: support@quisao-rivals.com

Response Time

We typically respond within 24-48 hours during tournament periods.

Urgent Issues

For urgent tournament issues (cheating, disputes, etc.), please mention "URGENT" in your subject line.

Before Contacting

Please check the FAQ section below as your question may already be answered.

Frequently Asked Questions

How do I register a team for the tournament?

+

Go to the homepage and fill out the team registration form. Your team will be pending admin approval. Once approved, you'll receive a confirmation email.

What are the tournament rules?

+

• 3 Players per team (required)
• 6 Teams total for tournament start
• Team vs Team matches
• NO ViP allowed (Automatic disqualification)
• Matches on Private server (kuyatom)
• 10-minute late policy = Automatic loss
• Champion Rewards: 1 Skin Case or 250Pesos per team member

How long does team approval take?

+

Team approvals are typically processed within 24 hours. You'll receive an email notification once your team is approved or if there are any issues.

Can I change my team members after registration?

+

Team changes must be requested through the contact form. Please include your team name and the details of the changes needed. Changes are subject to admin approval.

What happens if my team is late for a match?

+

Teams that are more than 10 minutes late for their scheduled match will automatically forfeit the match. Please ensure you arrive at least 5 minutes before your scheduled time.